the small print

Cancellation policy

Food tours

Individual spots on the public calendar: full refund up to 72 hours before the start. Within 72 hours, no refund.

Wine tastings

Full refund up to 10 days before the start. Within 10 days, no refund.

Private groups of up to 10

Full refund up to 7 days before the start.

Picnics

Full refund up to 72 hours before. Customised plans: up to 7 days before.

Versailles

Full refund up to 14 days before.

Louvre

Full refund up to 14 days before. Private groups of 10 or more and custom plans: as set out in your brief.

Custom groups + events

As set out in your written brief and confirmation.

Rescheduling

Within the free-cancellation window, we move your booking to another date at no charge, subject to availability.

No-shows

Non-refundable.

Cancel through the link in your confirmation email or by writing to hello@curiosity-collective.com. Refunds return to the original payment method within 5 to 10 working days.

Privacy policy

The Curiosity Collective is the data controller for personal data collected on this site. We process it in line with applicable US privacy laws and, for guests in the EU and UK, the GDPR.

What we collect. Name, email, phone, group size, dates, dietary needs and anything you choose to tell us when you book or enquire. Payment details are handled by Bokun and its payment processors; we never see your card number.

Why. To run your experience (contract), to answer enquiries and send booking confirmations (contract), to meet accounting and legal duties (legal obligation), and, if you opt in, to send occasional news (consent, withdrawable at any time).

Who sees it. Our guides, for the experience you booked; Bokun, for booking and payment; our email provider, for correspondence; partner workshops, only for the atelier you book with them. We do not sell personal data.

Polaroids and photos. Instant prints are yours to keep. We only publish a photo of you if you have agreed on the day.

How long. Booking records for 7 years (tax and accounting); enquiries for 3 years after our last exchange; newsletter data until you unsubscribe.

Your rights. Access, rectification, erasure, restriction, portability and objection. Write to hello@curiosity-collective.com. EU residents may also lodge a complaint with their local data-protection authority.

Transfers. Our providers may process data in the United States and the EU under standard contractual safeguards.

Cookies

Essential. Needed for the site and the Bokun booking widget to work. No consent required.

Measurement. Analytics, used only with your consent to understand which pages are read.

Embedded content. Bokun, YouTube and Instagram may set their own cookies when their widgets load.

You can change your choice at any time via the cookie banner or your browser settings. Cookies expire after 13 months at most.